In America, most workplaces are created to stimulate extroverts. Extroverts are usually individuals that are outspoken, gregarious, dominant and usually take risks. Introverts on the other hand are quiet, bookish, shy, calm, sensitive and thoughtful.
It is important for companies to establish how to accommodate both introverts and extroverts. The two types of employees may be on the different side of the spectrum, however the positive factors are that they are both highly talented individuals with characteristics that add value to the workplace.
As an employer, you should ask yourself the following questions:
Does my work environment cater to both introverts and extroverts?
Where can my introverts go to recharge their batteries?
How can I create projects that increase revenue for the business and at the same time utilize the strengths of both introverts and extroverts?
A case study was completed in American company called Steelcase which showed that individuals that had a choice of choosing which projects they worked in the job environment and where they worked in the office setup had a 88 percent chance of outperforming other teams with a similar task.
An interesting story is one that revolves around the creation of Viagra. Did you know that this particular drug was the combined brain-spark of both an introvert and an extrovert. Two Pfizer employees developed two entirely different drugs, one to treat blood pressure and the other to treat anginas- (Heart related issues). They happened to bump into each other at the office place and surreptitiously found themselves discussing these two different drugs. They decided to combine it and voilà , the miraculous Viagra took the world by storm.
Truly without the serendipity of a chance meeting in the hallway, Pfizer would never have stumbled upon this multi-billion dollar drug. Therefore creating a work environment that allows both introverts and extroverts to function productively is holistic to your profit margins and the well-being of your employees.